Our Staff

Allen Matthews, HIS

Hearing Instrument Specialist

Allen is a born and bred native, hailing the from Sanford NC area, he still proudly calls it home today. After high school, Allen attended Campbell University before settling in at East Carolina University. Allen began his career in the hearing healthcare field in 2001 and was drawn to the profession particularly due to helping his grandmother with her hearing aids regularly. Allen had always been aware of the power a hearing device gave to his grandmother…the power to communicate. For the longest time, Allen believed that hearing aids were called “ear-glasses” as that is what his grandmother fondly called them, she simply explained that they clear up sound like when she puts on her glasses.

What Allen loves most about saving hearing lives is the reward of a job well done, when the patient and their families lives are transformed back to a much more normal state. Allen strives to keep the patients as happy and satisfied with the best technology available…that is why he is proud to represent Audibel and their promise to our patients/customers nationwide!

Lilah Poor, PSC

Patient Service Coordinator

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Customer Reviews

The hearing aids are the best bar none and the staff is always friendly and helpful professional and skilled at their work

Michael DeBartolo, on Google

The whole experience was great. I went in very concerned because of hearing loss in my family. Allen Matthews was very kind, thorough, and reassuring in showing me my hearing is still fine.

Loretta Mount, on Google

The office was great the only issue was that my insurance company was not available for online service .the office tried very hard to resolve issue but finally got coverage available by phone. Just wish my carrier can fix their issues.

Edward Gallant, on Google

Allen was pleasant, patient and very thorough. At no time was I uncomfortable or rushed. I look forward to getting my hearing aids.

Leslie Stewart, on Google

Today’s visit was a.very pleasant experience. Allen is very knowledgeable about our hearing aids and takes the time to explain everything so that we understand every aspect of the tests and our hearing needs.

Susie McCullough, on Google

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